Privacy Policy

Damark Farm Manager is the operator of the Damark Farm Manager SaaS platform. For privacy-related questions, you can reach us at flochuks22@gmail.com or via WhatsApp.

We collect the following categories of information:

• Account information: name, email address, password hash and any profile details you provide when registering.
• Farm and operational data: bird counts, batch records, egg production, feed usage, inventory levels, sales, expenses, attendance records and other data you enter to manage your farm.
• Usage data: log data, device type, browser type, IP address and pages or features accessed, collected automatically when you use the platform.
• Communications: messages, support requests and feedback you send to us.

We use your information to:

• Provide, operate and maintain the Damark Farm Manager platform.
• Authenticate users and keep accounts secure.
• Generate farm reports, analytics and insights you request.
• Process subscriptions, payments and trial periods.
• Communicate with you about service updates, support and billing.
• Improve features, monitor performance and fix issues.
• Comply with legal obligations and enforce our Terms of Service.

If you are in the European Economic Area (EEA) or otherwise subject to the General Data Protection Regulation (GDPR), we process personal data on one of the following legal bases:

• Performance of a contract: processing needed to provide the services you signed up for.
• Legitimate interests: maintaining security, preventing fraud and improving our service, provided these interests are not overridden by your rights.
• Consent: where you have given explicit consent, for example for marketing communications or non-essential cookies.
• Legal obligation: where we are required to process data by applicable law.

We do not sell personal data. We may share information with the following categories of recipients only when necessary to operate the service:

• Cloud hosting and infrastructure providers who process data on our behalf under strict confidentiality and security obligations.
• Payment processors to handle billing transactions.
• Support and analytics providers who help us deliver and improve the platform.

We may also disclose information if required by law, court order or to protect the rights, property or safety of Damark Farm Manager, our users or others.

Damark Farm Manager is used by customers in multiple countries. Some of our subprocessors may process or store data outside your country of residence, including in countries that may not provide the same level of data protection as your home jurisdiction. Where required by law, we use appropriate safeguards such as standard contractual clauses to protect your data.

We retain personal and farm data for as long as necessary to provide the service, fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements. When data is no longer needed, we delete or anonymise it in accordance with our retention schedule.

Depending on your location, you may have the following rights regarding your personal data:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict certain processing activities.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise your rights, contact us at flochuks22@gmail.com.

We implement administrative, technical and physical safeguards designed to protect your data from unauthorised access, alteration, disclosure or destruction. These include encryption in transit, access controls, regular backups and secure hosting practices. No method of transmission over the Internet is 100% secure, however, and we cannot guarantee absolute security.

We and our service providers may use cookies and similar technologies to operate the platform, remember preferences, authenticate sessions and analyse usage. You can manage cookie preferences through your browser settings. Essential cookies cannot be disabled if you wish to use the service.

Damark Farm Manager is not directed at children under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete the information.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated" date. Continued use of the platform after changes means you accept the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, contact us:

• Email: flochuks22@gmail.com
• WhatsApp: +49 176 21363958